Author Archives: Daniel Gauthier

Wireless security and WPS

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You may have the newest router available on the market with the latest security encryption and a strong complicated password, but you may have forgotten something.  Did you know most likely there is a WPS button on your router which can allow a hacker to get into your wireless network much easier than hacking the wireless password you have in… Read more »

Spring cleanup

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Now that spring has finally arrived, it’s a good reminder to think about spring cleaning.  Not just the house, but about your computers.  Whether it’s for business or just personal use, we use our computers for just about everything imaginable, and so they are huge targets for hackers to find lots of juicy information or simply take over your computer. … Read more »

Making your Facebook private

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I’ve been asked to help many people with locking down their Facebook either for themselves after being separated/divorced so their spouse can’t see all their activity, or for their children to make sure public in general can’t see them, especially school bullies viewing their profiles even though they are not friends.  Hackers use this to gain information about you to… Read more »

Problems with thin notebooks

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People are buying into the idea that thinner and lighter is better.  Sure light weight helps when you’re carrying around a notebook/laptop all day, however to make it lighter you are giving up a few features such as now having a smaller screen, smaller battery, no DVD drive, and a thin screen.  So you’re probably wondering why I say a… Read more »

Replace expired Windows Live Mail

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According to Microsoft, Windows Live Essentials Mail program has discontinued support on January 10, 2017.  If you have the program installed already, you can continue using it, however if you format your hard drive you will not be able to download it to reinstall. It has become a security threat now, the longer you keep it, the more vulnerabilities it… Read more »

How do you know you’ve been hacked?

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I get asked fairly often recently “how do you know if you have a hacker in your system”.  There is no short answer.  It would require hiring a security expert such as a penetration tester who tests networks for vulnerabilities to find if there is a sign of a hacker.  A regular computer technician will not be good enough.  If the hacker… Read more »

Windows 10 arbitrarily removing programs

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I’ve noticed this after a few phone calls from clients where programs (Specifically anti-virus) just disappeared on it’s own.  It seems this has been happening after major Windows updates are done in Windows 10.  Windows 10 is different from all the previous versions of Windows as it has two ways of doing updates. Regular Windows updates (Security patches and fixes) Major… Read more »

How to avoid hackers while surfing

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There are many ways a hacker can get into your system.  Two ways are by either sending you a fake link to click on in an email, or there could be a fake link in a discussion forum where you are looking for answers to fix a problem yourself.  Our focus will be on the second today. Although everyone likes… Read more »

New Computer Checklist

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This checklist we created and provide at TwinBytes to all our customers requesting a new computer.  We update the list as things change over time.  Use this as a guideline to help you make sure you don’t forget a certain feature you might need in your new computer and avoid costly surprises having to go through a sometimes painful return process. … Read more »

Anti-virus is not enough

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Anti-virus is not enough to keep you and your data safe online.  Whether business or personal, you always have some valuable data.  People shop and bank online for both personal use and business but if someone is monitoring your computer with a keylogger, they can see what website you visited, your username and the password. A hacker is not always identified by anti-virus software.  Viruses… Read more »