Windows 10 arbitrarily removing programs

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I’ve noticed this after a few phone calls from clients where programs (Specifically anti-virus) just disappeared on it’s own.  It seems this has been happening after major Windows updates are done in Windows 10.  Windows 10 is different from all the previous versions of Windows as it has two ways of doing updates. Regular Windows updates (Security patches and fixes) Major… Read more »

How to avoid hackers while surfing

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There are many ways a hacker can get into your system.  Two ways are by either sending you a fake link to click on in an email, or there could be a fake link in a discussion forum where you are looking for answers to fix a problem yourself.  Our focus will be on the second today. Although everyone likes… Read more »

New Computer Checklist

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This checklist we created and provide at TwinBytes to all our customers requesting a new computer.  We update the list as things change over time.  Use this as a guideline to help you make sure you don’t forget a certain feature you might need in your new computer and avoid costly surprises having to go through a sometimes painful return process. … Read more »

Anti-virus is not enough

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Anti-virus is not enough to keep you and your data safe online.  Whether business or personal, you always have some valuable data.  People shop and bank online for both personal use and business but if someone is monitoring your computer with a keylogger, they can see what website you visited, your username and the password. A hacker is not always identified by anti-virus software.  Viruses… Read more »

Find Internet Explorer in Windows 10

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If you upgraded to Windows 10 and found you are forced to use Microsoft’s new web browser (Edge) and aside from maybe just not liking it, or not wanting to get used to it, you want or even need the old Internet Explorer.  You can still get it back very easily.  In fact, it was never gone, it is just… Read more »

Surf the web anonymously – FREE

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As you may well be aware, we are being spied on while online. It’s no secret and I’m not a member of the tin foil hat society. It’s just a reality that’s public knowledge where companies such as those in the music industry have been charged with spying on those pirating their music and they’d go as far as planting… Read more »

Speed Up your computer with SSD

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First off, if you don’t know what it means, SSD stands for Solid State Drive.  The biggest bottleneck in any computer these days is your hard drive.  We have fast CPU’s, lots of RAM, and the other technical terms you might not understand are all increased.  But hard drives still spin at a maximum 7,200 RPM unless you get the faster… Read more »

How to modify AVG Firewall settings

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This article was written specifically for our clients that use AVG CloudCare managed virus protection which has a firewall built in.  As of this article, we can not remotely managed your firewall settings, but we can remotely manage everything else.  You may find that if you have network connectivity problems you may have to allow traffic through your firewall.  Generally,… Read more »

Microsoft Outlook autocomplete vs. Address Book

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This kb article from Microsoft kb 2199226 shows exactly why it is important to save your important Outlook contacts in your address book properly rather than just rely on the false pretense that they are safe in the autocomplete forever.  They are temporary, not permanent and if you read the kb article carefully you’ll see there are limits as well… Read more »

Control Windows 10 updates better

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If you have upgraded to Windows 10 there’s something you might want to consider adjusting right away to avoid potential problems and reboots at inappropriate times. There are three settings all in the same place which you want to make as per the image below. Change the first option from “Automatic (Recommended)” to “Notify to schedule restart” Put a check… Read more »